FAQ:
When are your next mini’s going to be?
Christmas Mini’s, probably sometime in October.
My flyer says my images won’t be available until (enter your date here). Can I have mine sooner?
No, sorry.
But I need them sooner because (insert your reason here). Why can’t I have them before everyone else?
Because there were so many, these mini sessions take 3-5 weeks to process.
I understand you want to use these for cards and gifts. It’s my goal to
get them done before the date on your flyer. If things go as scheduled
(and with minimal repetitive mini session emails) it shouldn’t be a problem.
I don’t see anywhere to view my photos, where do I go?
The links for your photos will be posted here when they are ready for viewing.
If you don’t see any links yet, it’s because they aren’t finished and I am still
working on them. No need to call, then text, then email.
Where’s my sneak peek?!?!?
Sorry guys, I know I normally do this, but with so many sessions to edit
and with everyone wanting them so soon, I won’t always be able to do them.
How do I download my images?
Click on any thumbnail in your gallery to enlarge the image.
Above the image you will see this**:
Click Original to download that one image.
Click All Available to download all of your free images.
**If you don’t see this Download feature in your free gallery,
please call, text or email (no need to do all 3) and I’ll fix it as soon
as I am in front of my computer and able to respond.
I seem to have forgotten…wasn’t I supposed to get more images than what I have in my free gallery?
Please see the original flyer posted on my website or on Facebook to confirm how many images came in the package you purchased.
I want to see/buy ALL of the images you shot from our session, even the ones not uploaded to my gallery. Can I see them?
Editing all of these so that you could see them and *maybe* purchase them would mean you would
never see your images or at least not likely in this lifetime. I take the best of what
I’ve shot, edit & upload to your free and bonus galleries. The rest get deleted. Private,
full priced sessions include many more images to proof and you get to choose the ones
you want. Mini sessions are a way to sample my work so they’re not set up like a full
priced session.
Can I switch images between the free and bonus galleries?
No, sorry. And yes, this policy is firm.
But I like some of the images better from the bonus gallery.
I do my best to select the best possible photos from every
session where lighting and composition are good and everyone
is looking into the camera. I have come to learn that I can’t make
everyone happy 100% of the time unless they are able to choose
the images on their own…which is something you’re able to
do when you hire me for a full priced private session.
I thought I would get to choose my own images. Why can’t I?
Simply put, I do not have the time to handle the many emails I would receive
from people with image selections/retouching requests not to mention the
additional upload times. Imagine being at the back of that line…the DMV
would have some stiff competition! It would be too chaotic and would delay
you getting your final images. Full priced private sessions include more time,
images and you get to choose the final photos that you receive.
My password isn’t working. Help Gloria…HELLLLLP!
Please call, email or text me. (Not all three, please.) Probably a typo on my end.
I tend to spell orange as pramge sometimes. It sounds cuter, no?
Can you switch faces, smiles, heads between pictures? I like the smile better in the other photo.
Sure, but I will have to bill you at my hourly rate. Email me for details.
Costco/Target/Kodak, etc. won’t print my pictures without a photographer’s release, can you give me one?
Yes, for the low, low price of $19.99. Just kidding. Click here to find the printable version.
Of course, you wouldn’t have this issue if you ordered your prints from my kick a$$ lab. Just sayin’.
How long will the images be available?
Gallery expiration dates will appear in your online gallery.
I missed out and didn’t download the images in time, what do I do?
Contact me to re-open your gallery, there’s a $25 fee to do this.
How do I avoid having to pay $25 for a re-upload?
Be sure to download your images before the gallery expiration date listed above.
I may want to reupload at a later date and purchase more images. How long do you hold my images?
I guarantee image availability for 1 year after gallery expiration date. After that, there is a chance the images
will no longer be available. Please contact me if you want me to reupload your images and I’ll let you know if I still
have them.
I’ve read every single question on here but it still doesn’t answer my
important, burning with urgency, question. Can I email you?
Nope. ha ha ha ha Just kidding. If you’ve read this entire thing, you’re awesome.
Please drop me an email, text or phone call. I’ll do my best to answer you…assuming
the question can’t be answered here.
